If you still have a tax problem give us a call. If this information helped you reach a live person at the IRS, share this page with others. There are many qualified and knowledgeable IRS representatives who answer calls but they may not know what’s the best tax move for your specific situation. However, be careful when it comes to taking tax advice from IRS representatives over the phone. There’s nothing wrong with calling the IRS for certain things. In addition to any IRS letters you’ve received have your tax return, Social Security number, tax ID and any other pertinent personal information in front of you to reference. If you are fortunate to call and get through be ready. However, taxpayers have complained recently that calls to IRS customer service are a challenge with many on hold for hours and others not able to reach a live person at all. President Biden has announced plans to increase funding to the Internal Revenue Service. Between the advanced child tax credit, PPP loans, stimulus checks, delayed tax refunds and other backlogs it’s easy to get lost with it all. Tax laws are always changing and that seems to be true now more than ever. All questions regarding federal income tax returns, FEINs or any other federal questions should be directed to the Internal Revenue Service by calling 1-800-829. TAS is an independent department within the IRS that provides assistance to taxpayers when they cannot get issues resolved with the IRS. You should also be aware of the Taxpayer Advocate Service (TAS). It is also a good idea to have a copy of your recent tax return. If you received a letter from the IRS have it available. Whether contacting the IRS by phone or walking into a taxpayer assistance center you should gather related documents before you speak with someone. NOTE: Due to COVID-19 some IRS taxpayer assistance centers require appointments. The IRS has taxpayer assistance centers throughout the country where taxpayers can go in and speak with a live person. If you’ve tried calling the IRS and still can’t get a live person another option is going to your local branch office. Other Options to Reach Someone at the IRS TIP: If you are bilingual you may get connected faster if you choose to communicate with a live person in another language. Then press 3 to speak with an IRS customer service rep.When the next menu options are presented press 2 for individual tax.Ignore the next message(s) asking for your tax ID number.Press 2 to speak with a live IRS person about your personal income tax.Choose your language (Press 1 for English).The Steps (for domestic individual issues): Callers seem to have the most success towards the end of the week. In our experience it is best to try calling either first thing in the morning or late in the day. The phone lines at the IRS can get tied up pretty quickly. Here are some of the most useful:Īssistance in a Language Other than English The number you dial will depend on the type of tax issue. The IRS has several phone numbers available for the public to reach them. Many times callers are lucky if they get a chance at all to speak with a live person at the IRS. It’s not uncommon for callers to wait on hold for hours to get through. It’s a desperate plea for many who want to speak with an IRS representative.
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